Privacy Policy
Last updated: January 10, 2026
1. Introduction
Waltham Cooperative Playgroup ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website (walthamplaygroup.org) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Contact Form: Name, email address, and your message.
- Visit Request Form: Name, email address, child's age range, preferred visit day(s), optional phone number, and optional notes. You also acknowledge our caregiver policy and privacy practices.
- Registration (via Jovial): Registration and member management are handled by our third-party partner, Jovial. Their privacy policy governs data collected on their platform.
When you submit a form, your information is emailed to our coordinators via Resend and stored in our records until your inquiry is resolved. To request deletion of your information, contact us at the email address below.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it (e.g., registration).
- To notify you about changes to our website or any products or services we offer.
4. Third-Party Services
We use third-party services for specific functions:
- Jovial: We use Jovial to handle registration and member management. Their privacy policy governs the collection and use of information on their platform.
- Google Analytics: We may use Google Analytics to understand how visitors interact with our website.
- Google Translate: We offer a translation feature powered by Google Translate. When you use this feature, your request is processed by Google, and their privacy policy applies to that data.
- Resend: We use Resend to send email notifications when you submit our contact form. Your email address and message content are transmitted through their service.
5. Cookies and Session Data
Our website uses cookies for essential functionality:
- Session Cookies: If you log in to the Members area, we use a session cookie to keep you logged in. This cookie expires after 28 days or when you log out.
- Third-Party Cookies: Some third-party services we use (such as Google Analytics and Google Translate) may set their own cookies. Please refer to their respective privacy policies for more information.
6. Children's Privacy
Although Waltham Cooperative Playgroup serves families with young children, this website is directed at parents, guardians, and caregivers, not at children. We do not knowingly collect personal information directly from children under the age of 13. All information about children enrolled in our program is provided by their parents or guardians.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.
7. Photos and Media
We respect your family's photo privacy. Photos or videos may be taken during playgroup sessions for internal use, social media, or our website. This website does not collect photo consent; consent is handled during the enrollment process. If you have questions or wish to opt out, please contact us at the email address below.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
To exercise any of these rights, please contact us at the email address below.
9. Contact Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello@walthamplaygroup.org.